Does Bosseo guarantee a specific number of reviews or a ranking?+
The public page makes performance-oriented claims, but this page does not promise a review count, ranking, call volume, case result, or revenue outcome. Ask for the exact scope, assumptions, exclusions, and measurement method during the consultation.
Can our firm request reviews from Robbinsville clients?+
The service describes requests to real clients. Your firm should decide which clients and matters are eligible, confirm applicable professional-responsibility requirements, and avoid asking for a predetermined rating or exposing confidential information.
Can every review receive an automatic response?+
Bosseo’s public page describes responses to every review and says responses can reflect the firm’s voice. A law firm should still decide whether sensitive reviews, possible confidentiality issues, or substantive complaints require attorney approval before publication.
What should we measure besides our star rating?+
Consider review count, rating, recency, response coverage, inquiry source, practice area, service geography, qualification, and later disposition. These measures should be defined before implementation and should not be presented as proof that reviews alone caused an inquiry.
Should Robbinsville and Mercer County be reported together?+
That depends on your service model and the decision you are making. Because Robbinsville is in Mercer County, you may want both a local category and a county category. Keep them separate when combining them would hide where inquiries or reputation activity came from.
Can negative or unfair reviews be removed?+
Bosseo’s public page describes a professional response and a removal request for reviews that violate Google policies. Removal is not assured. Your firm should preserve confidentiality, avoid arguing public facts, and determine whether attorney review is required.