What can I see for an individual lead?+
Bosseo’s public Lead Attribution page describes a journey record containing the channel, referrer, landing page, device and session detail, with intake answers attached. It also describes phone calls joining the journey. Ask in consultation which fields and outcomes are available for your firm’s setup.
Can attribution include phone calls?+
The public product description says calls can join the same journey record, including the transcript and case-type tag from the phone system where applicable. Confirm how your firm’s current call and intake records would be handled before making a purchasing decision.
Does this replace our intake process?+
No. Attribution is described as operating behind the scenes while journey data is attached to a lead. Your firm still needs to define qualification, conflict review, ownership, escalation, accessibility and follow-up. Confirm the practical handoff with Bosseo.
How is this different from an aggregate analytics report?+
The stated distinction is lead-level context: a specific journey can be considered with its source, landing page, device and intake answers, rather than viewing only anonymous traffic totals. Ask how the system handles records that cannot be confidently connected.
Can it show whether a Red Bank page produced a matter?+
Bosseo says attribution can roll up by page and track outcomes through consultation and signed case. That does not guarantee that a particular page will produce a matter. Review the actual geographic labels, outcome definitions and records available to your firm.
What should we prepare before a consultation?+
Bring your current intake stages, source fields, call and form workflows, geographic service definitions, access requirements and examples of the decisions you want to make. Include questions about incomplete journeys, duplicate contacts, sensitive answers and outcome corrections.