What is Bosseo Video Intake?+
Bosseo describes Video Intake as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around practice areas and qualification considerations such as case type, urgency and fit.
How is Video Intake different from a contact form?+
A contact form generally asks a visitor to provide basic contact information and a free-text description. Bosseo’s public description presents Video Intake as a structured, video-guided path that collects answers through practice-area questions. Your firm still needs to decide which questions are appropriate and who reviews the result.
Can a Ramtown visitor be routed differently from another location?+
That depends on the scope your firm and Bosseo agree to. Ramtown is in Monmouth County, New Jersey, and should not automatically be treated as the same geographic value as the county or the entire state. Ask whether location can be recorded or used in routing, and define the rule before implementation.
Does Video Intake provide legal advice?+
No conclusion about legal advice should be implied by an intake survey. Use it to collect administrative and qualification information under wording approved by your firm. Questions requiring legal judgment should be escalated to an appropriate human reviewer.
Where do completed intakes go?+
Bosseo’s public page says completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management workflow. The exact systems, routing method and scope for your firm should be confirmed during the consultation rather than assumed.
What should we measure after implementation?+
Review whether visitors start and complete the intended path, whether the answers are usable, whether the intake reaches the correct owner, whether follow-up occurs, and how the matter is ultimately disposed of. These are review choices, not guaranteed outcomes. Population data for Ramtown cannot substitute for those measurements.