What can the Bosseo ROI Dashboard show?+
Bosseo’s public description lists keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, summaries, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review measures and trends over time. Ask which items apply to your proposed scope.
Can it separate Preakness from Passaic County?+
That should be confirmed during consultation. Preakness is a census-designated place recorded in Passaic County, but those are different geographic labels. Ask how records, rankings and source attribution are assigned and displayed before treating them as separate reporting segments.
Does a dashboard lead equal a signed case?+
No conclusion like that should be assumed. The public description distinguishes Potential New Client contacts from other contacts and describes leads and matters as separate concepts. Agree on your firm’s definitions for qualified opportunity, retained matter and revenue before using the dashboard for ROI decisions.
Who should be allowed to view call recordings and transcripts?+
Your firm should decide based on role, confidentiality and supervision requirements. Ask Bosseo what access controls are available, then limit visibility according to your firm’s policy rather than giving every user the same access by default.
How often does the information update?+
Bosseo describes calls, forms and intakes as appearing as they happen and rankings as refreshing on their tracking cycle. Ask for the applicable refresh behavior for each metric, along with the process for delayed, missing or corrected records.
Does the dashboard guarantee search visibility or revenue?+
No. A dashboard measures selected activity; it does not guarantee crawling, indexing, rankings, leads, retained matters or revenue. Google states that automation does not guarantee crawling, indexing or search visibility. Treat the consultation as a chance to define measurable acceptance criteria rather than a promise of results.