What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends. Ask for a walkthrough of the views relevant to your firm.
Can it prove that a Pequannock ranking produced a signed case?+
No dashboard label should be treated as proof without a defined connection to your firm’s matter records. Review the source, page, contact classification, case type and downstream matter event separately, and agree on the evidence required for a retained matter or revenue claim.
Can our firm separate Pequannock from Morris County?+
That should be addressed explicitly during implementation. Pequannock is recorded in Morris County, but the township and county are different geographic scopes. Ask how targets, lead records and attribution will preserve that distinction.
Who can access the dashboard and call records?+
Bosseo’s public page describes a firm login and access for people the firm chooses. Before relying on the data, ask for a permissions review covering partners, managers, intake staff, access changes and visibility of recordings or transcripts.
How often does the information update?+
Bosseo states that calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. The public page does not establish one universal refresh interval for every metric, so ask how each field is updated and how delays are handled.
Is the dashboard enough to evaluate marketing performance?+
It can organize important signals, but your firm still needs definitions and internal matter records. Use it to examine rankings, calls, leads, case types and sources; do not treat population, visibility or contact volume alone as proof of demand, signed cases or revenue.