What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the path organized around case type and designed to capture information such as urgency and fit before the inquiry reaches the firm.
How is it different from a contact form?+
A contact form generally asks for contact details and a written description. The Bosseo product page describes a video-guided path with questions that adapt to the visitor’s case type. Your firm should still review the exact questions, notices and follow-up language before using it.
Can a Pemberton firm choose which matters the intake addresses?+
Bosseo says flows are built around a firm’s practice areas and can be weighted toward the work the firm wants to grow. Confirm the available configuration, exclusions and review rules for your own practice during the consultation.
Does completing Video Intake mean the firm accepted the case?+
No conclusion like that should be implied. Completion supplies information for your firm’s review. Your published notices should explain whether and when an attorney-client relationship may arise, and your team should control the acceptance decision.
Where can a completed intake go?+
Bosseo’s public page describes delivery to a team’s inbox and, through the broader ecosystem, CRM or case-management destinations. The exact systems, routing and automation available to your firm must be confirmed before purchase.
How should we evaluate it for Pemberton?+
Begin with the matters you want to review, your actual service area, the questions your team needs, ownership and accessibility. Then define measurements for starts, completions, qualified inquiries and follow-up. Pemberton’s population estimate is context only; it does not establish demand, lead volume or revenue.
