1. Replace “How did you hear about us?” with a recorded journey
A caller may remember only the last step before contacting your office. Bosseo describes Lead Attribution as recording the channel, referrer, landing page, device and sessions before outreach, then attaching intake answers to the journey. The stated product scope includes organic search, AI referral, Local Services Ads, direct and referral sources. For a firm serving Ocean City and Cape May County, the useful question is not whether a source sounds plausible; it is whether the record connects the actual inquiry to a source and later outcome.
Recommended approach
Review whether your current intake record preserves the first visit, return visits, landing page, source and case-type information. Decide which fields your attorneys need when evaluating a consultation, not merely which source a caller happens to remember.
