What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and integrations between existing systems. The consultation should determine whether your specific problem is suitable and what the final scope includes.
Do I need a technical requirements document before speaking with Bosseo?+
Bosseo says the process can begin with a plain-English description of the bottleneck and that its team asks the questions needed to shape the build. You should still bring your current workflow, systems, roles, data concerns and desired acceptance tests.
Can Bosseo connect the tool to systems my firm already uses?+
Bosseo describes connections to a firm’s website, intake and dashboard, and discusses CRM, case-management and marketing integrations. The specific systems, permissions, fields and connection methods must be reviewed for your firm; no particular integration should be assumed.
Who hosts and maintains the custom software?+
Bosseo states that it hosts and maintains the tools it builds on its managed or dedicated servers and provides updates, fixes and improvements. Ask the consultation to specify the applicable hosting, backup, access, recovery and maintenance terms.
How will we know whether the tool is ready?+
Define observable acceptance criteria before the build is approved. Test normal use and exceptions with authorized staff, including incomplete data, duplicate records, reassignment and unavailable connections where relevant.
Should every Ocean Acres law firm choose custom software?+
No. Custom software is worth evaluating when a recurring workflow does not fit an available product or when manual handoffs create a specific operational problem. A consultation should be able to conclude that an existing tool is sufficient or that custom work is not justified.