1. Turn “How did you hear about us?” into a usable source record
A client’s answer at intake may be incomplete. Someone may remember a search engine but not the page they read, the earlier visit or the advertisement they later clicked. Bosseo’s public Lead Attribution page says its records can include channel, referrer, landing page, device, session detail and intake answers. It also describes calls as joining the same journey. For a Mount Olive firm, the practical question is not whether every resident is a prospective client. It is whether the firm can distinguish an inquiry associated with a Mount Olive service page, a referral, an organic visit, an AI referral or a Local Services Ad when the matter is reviewed later.
Recommended approach
Ask Bosseo to demonstrate the complete record for a representative inquiry path and identify which fields are available for your website, forms and calls. Decide which source labels your team will use when reviewing matters, rather than treating the township population as evidence of demand.
