1. Make the first question easier than “Tell us about your case”
A conventional contact form often asks a visitor to summarize a legal problem without guidance. Bosseo describes Video Intake as a guided survey delivered with video, with one question at a time and paths organized around practice areas. That gives your firm a way to decide what a McKee City visitor should see first: a general starting point, or a path for a defined service such as personal injury, estate planning or another practice area your firm actually handles. The Atlantic County relationship is useful here because it gives you a precise service-area boundary for the consultation. It does not tell you which practice areas visitors need or which questions will qualify them.
Recommended approach
List the matters you accept from McKee City and the wider Atlantic County service area. For each, identify the first facts your team needs, the facts that require attorney review, and the situations that should not proceed through the same path. Review whether the opening language clearly explains that completing an intake is not legal advice or a lawyer-client relationship, where that notice belongs, and what happens next.
