What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. A visitor answers questions one at a time, with the flow organized around the firm’s practice areas and qualification rules.
How is it different from a contact form?+
A conventional form may ask for contact details and a free-form description. Bosseo’s public description says Video Intake uses a guided path to collect structured information such as case type, urgency and fit before the inquiry reaches the firm’s team.
Can our firm choose the questions?+
Bosseo’s public page says the flows are built with the firm, practice area by practice area. In a consultation, confirm which questions, branching rules, weighting and escalation controls are available for your proposed implementation.
Where can a completed intake go?+
Bosseo says completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. Confirm the specific destination, connection method, permissions, recordkeeping and follow-up behavior for your firm before making a commitment.
Will Video Intake work for visitors using phones?+
Bosseo describes the widget as mobile-first and says it can be embedded on an existing website. You should still test the proposed experience on the devices and browsers your visitors use and review accessibility, video alternatives and error handling.
Does completing the survey mean the firm accepted the case?+
No conclusion like that should be implied. A submission is information for review. Your public instructions should explain that completion does not itself establish representation, and your team should define how it communicates acceptance, decline, referral or a request for more information.