What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page names client portals, intake tools, internal dashboards, speed-to-lead tools and referral fee trackers among possible builds. Whether one fits your firm depends on the bottleneck, data, permissions and systems involved.
Do I need a requirements document before contacting Bosseo?+
Bosseo says you can describe the annoyance in plain English and that its team asks the questions needed to scope the build. You should still bring examples of the current workflow, records, roles and failure points so the review is specific.
Will Bosseo integrate with our existing systems?+
Bosseo states that custom tools can connect with a firm’s website, intake and dashboard and describes integrations with CRM, case-management and marketing systems. The exact systems, fields, permissions and reliability of a proposed connection must be confirmed during scoping.
How should our firm evaluate data security and access?+
Ask for a role-by-role access plan covering viewing, editing, exporting, deleting and administrative actions. Also ask how client-facing information, internal notes, documents, backups and restoration are handled. The public page does not provide a universal permission or security specification for every build.
What should we ask about hosting and recovery?+
Bosseo states that it hosts, monitors and maintains custom software on dedicated servers and describes backed-up infrastructure. Ask what is backed up, how restoration is tested, what happens during an outage and which service terms apply to your proposed tool.
How do we know whether custom software is worth pursuing?+
Compare the defined bottleneck with the cost and operational risk of continuing the current process. If an off-the-shelf product genuinely fits, it may be the better choice. If workarounds and duplicate entry remain, ask Bosseo to scope a smaller tool and define acceptance checks before deciding.