What is Bosseo Video Intake?+
Bosseo describes Video Intake, using its CLIONT widget, as a guided video survey embedded on a law-firm website. Visitors answer questions one at a time, with paths organized around case type, and the completed inquiry can be delivered to the firm with answers attached.
Can a Manasquan firm use different paths for different practice areas?+
Bosseo’s public page describes a question path for each case type or practice area. During a review, your firm should identify which areas belong in the experience and approve the questions, qualification rules and escalation points for each one.
Does Video Intake guarantee more cases or revenue?+
No performance outcome should be assumed. Bosseo describes qualification and delivery functions, but those functions do not establish demand, conversion, signed matters or revenue for a particular firm. Review your own records and choose measures before evaluating the service.
Where do completed inquiries go?+
Bosseo states that completed inquiries can arrive with answers attached and describes delivery to an inbox, CRM and case-management system as part of its public product description. The exact destination, routing, system compatibility and follow-up scope should be confirmed for your firm before implementation.
What should the firm decide before creating the questions?+
Decide which matter types you review, which locations affect eligibility, what information is appropriate to collect, what indicates urgency, who owns each category, how out-of-scope matters are handled, and what the visitor is told after submitting information.
Can the experience be reviewed on mobile?+
Bosseo describes the widget as mobile-first. Your firm should still review the actual proposed experience on relevant devices, including readability, controls, video presentation, consent language, accessibility and the submission handoff.