Start with the bottleneck your Lumberton office can describe
That geographic fact does not establish legal demand, lead volume or revenue. It does establish the location and county relationship a local firm may use when defining the service area for its workflow and intake decisions. The more relevant software question is operational: where does work slow down for people serving clients in Lumberton or elsewhere in Burlington County?
Recommended approach
Bring one recurring task to the review in plain language. Examples include re-entering consultation details, answering repeated status questions, maintaining a referral spreadsheet or deciding which staff member owns a new inquiry. Then identify the users, systems, records and handoffs involved before discussing features.
