Does the Lower population estimate prove that my firm has local demand?+
No. Lower’s 2020–2024 ACS 5-year population estimate is 21,956, with a margin of error of 56. Population is geographic context and does not prove legal need, search volume, competition, leads, cases or revenue.
What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, source attribution, case-type breakdowns and trends. Confirm the exact scope for your firm during the consultation.
Can the dashboard distinguish Lower from Cape May County?+
That should be confirmed as part of the consultation and acceptance criteria. Lower is a municipal-town recorded in Cape May County; those are not the same geographic unit, and a report should not combine them without a stated reason.
How should we define a lead?+
Start with your firm’s intake rules and compare them with the classifications Bosseo describes: Potential New Client, Current Client and Other. Ask how case types are assigned and how your team can correct an inaccurate classification.
Can a ranking be treated as proof of ROI?+
No. A ranking is one measurement signal. It should be reviewed separately from calls, qualified contacts, matters and revenue, with agreed attribution rules connecting those stages.
What should we ask about access and recovery?+
Ask who can view the dashboard, how access is removed, who can correct records, how recordings and transcripts are retained, what recovery means after an interruption and whether your firm can retrieve the records it needs for internal review.