What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public page lists client portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and integrations between systems as examples. The consultation determines whether your particular problem is suitable for custom software.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says you can describe the annoyance in plain English and that its team will ask the questions needed to scope the build. Bringing a short description of the current workflow, systems and desired outcome will still make the discussion more precise.
Can the tool connect to our existing systems?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case management and marketing stack. Confirm the specific vendors, accounts, permissions, fields and error handling for your firm; the public description does not establish that every system or configuration is supported.
Who hosts and maintains the custom tool?+
Bosseo states that it hosts and maintains the tools it builds on its dedicated servers and describes updates, fixes, improvements and onboarding as part of the service. Ask for the exact hosting, access, backup, recovery and maintenance terms for your proposed build.
How should we evaluate security and permissions?+
Ask for a role-by-role permission review, data visibility rules, account removal, backup coverage, restoration expectations and the handling of suspected unauthorized access. These should be documented and tested rather than assumed from the existence of a portal or dashboard.
How do we know whether custom software is worth considering?+
Start with a recurring manual process that has a clear owner and a definable failure or delay. Compare the cost and risk of leaving it unchanged with the scope of a focused build. Bosseo also states that it may tell a firm when custom software is not needed; use the consultation to make that decision.