What does the Bosseo ROI Dashboard say it tracks?+
Bosseo’s public product page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, reviews, case-type classifications, source attribution and trends. Ask which categories apply to your proposed scope and how each is defined.
Can the dashboard prove that Howell has legal-service demand?+
No. Howell’s 2020–2024 ACS population estimate is geographic context only. Neither population nor a dashboard category proves demand, competition, lead volume, signed matters or revenue.
Can a law firm use the dashboard to separate Howell from Monmouth County?+
That should be confirmed during consultation. The Census record identifies Howell’s relationship to Monmouth County, but Bosseo does not specify the exact geographic rules used for every dashboard field. Ask how location is assigned and displayed.
Does a call automatically count as a lead?+
Not necessarily. Bosseo’s page says contacts can be classified, including as Potential New Client, Current Client or Other, and tagged by case type. Have the firm approve the classification rules and ask how uncertain or duplicate contacts are handled.
What should we ask about call recordings and transcripts?+
Ask who can access them, how long they are retained, whether they can be exported or removed, how misclassification is corrected and how the arrangement fits your firm’s privacy and professional-responsibility obligations. The public page does not establish a specific retention or compliance policy.
Does the dashboard include every integration our firm may need?+
Do not assume that. Bosseo’s public page describes related services and data categories but does not publish a complete external integration list. Bring your current systems to the consultation and request confirmation for each proposed handoff.