What types of custom software does Bosseo describe for law firms?+
Bosseo’s public page describes client portals, intake tools, internal dashboards, speed-to-lead tools and referral trackers, among other workflow-focused possibilities. Whether any particular build is appropriate depends on your process and scope.
Can Bosseo connect a tool to our existing systems?+
Bosseo describes custom tools as connected with a firm’s website, intake and dashboard, and says integrations may be included. Your firm should identify its actual systems and ask which connections are supported, how data moves and what limitations apply.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says describing the operational annoyance in plain English is enough to begin a discussion. You should still expect to review the workflow, records, roles, exceptions, acceptance criteria and boundaries before approving work.
How should a Holmdel firm evaluate data access?+
Start with the users and records involved in the chosen process. Ask which roles can view, create, edit or remove information, how access is revoked, how exceptions are logged and how your confidentiality requirements are addressed. Obtain project-specific answers rather than assuming a default permission model.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts and maintains the custom software it builds, using dedicated servers, and describes updates, fixes and improvements as part of the relationship. Review the applicable terms, data ownership, access, recovery and exit arrangements for your project.
Should we build custom software or buy an existing product?+
Buy an existing product when it fits the actual process and information requirements. Consider custom work when a recurring bottleneck forces workarounds or duplicate entry and a focused tool can be clearly scoped. A consultation should be used to determine whether custom software is justified, not to assume that it is.
