What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, case-type classifications and source attribution. Ask which fields apply to your proposed scope and how each field is defined.
Can the dashboard prove demand in Heathcote?+
No. Heathcote’s ACS population estimate is geographic context only. Population does not prove search demand, competition, legal need, leads, cases or revenue. The dashboard review should measure the firm’s defined activity rather than infer demand from population.
Can leads be connected to revenue?+
Bosseo describes leads and matters by case type as tying back to revenue, but your firm still needs an agreed definition and review process. Ask how duplicates, changed case types, missing sources and matters with more than one marketing touch are handled.
Can different staff members have access?+
Bosseo’s public page says partners, office managers and intake leads can be given access. Confirm the actual role and permission options for your account, especially for call recordings, transcripts, intake information, matter fields and revenue data.
How should we assess a live dashboard?+
Treat the live display as one part of the review. Check metric definitions, geographic boundaries, source attribution, record-level traceability, update behavior, correction procedures, retention, recovery and access controls. A live screen does not by itself establish accuracy or a particular uptime level.
Does measurement guarantee search visibility or new matters?+
No. A dashboard reports selected activity; it does not guarantee crawling, indexing, search visibility, leads, cases or revenue. Use the dashboard to evaluate evidence against your own acceptance criteria.