What does Bosseo publicly say the ROI Dashboard tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, call tags, forms, video intakes, case types, source attribution, review growth and trends. Confirm the exact scope available to your firm before relying on any field.
Can the dashboard separate Hardyston from Sussex County?+
The public page describes service-and-city targets and city data, while Hardyston is a municipal-town in Sussex County. Ask Bosseo to confirm the exact geographic labels and views for your setup rather than assuming that township and county records will be separated automatically.
Does a reported lead mean the firm signed a case?+
No such assumption is safe. Bosseo describes lead classifications and says leads and matters can be tied to case type and revenue-related reporting. Your firm should define the difference between a contact, potential new client, matter and signed case before evaluating ROI.
Can staff review the call behind a dashboard number?+
Bosseo’s public page says calls may be recorded, transcribed and tagged, and that a counted call has a recording and transcript attached. Ask about access rights, retention, corrections and the exact availability of those records in your proposed setup.
Does the public page establish integrations or uptime?+
No. The product text describes data categories and related services, but it does not establish a particular integration, uptime level, recovery objective or local infrastructure presence. Treat those as consultation and agreement questions.
What should we bring to a Bosseo consultation?+
Bring your practice-area list, Hardyston and Sussex County geographic definitions, intake classifications, user roles, matter milestones and questions about attribution, recordings, permissions, retention and recovery. That gives the discussion a firm-specific decision basis.