What can Bosseo custom software build for a law firm?+
Bosseo’s public page gives client status portals, intake tools, internal dashboards, speed-to-lead tools and referral trackers as examples. The consultation should determine whether your specific bottleneck is suitable and what the first version should include.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says a firm can describe the problem in plain English and that its team will ask questions. You can still prepare a simple workflow account: who does what, where information is recorded, and where the process fails.
Can the software connect to our existing systems?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. Support for your particular vendors, accounts, fields and permissions must be confirmed during scoping; it should not be assumed from the general description.
Who hosts and maintains the custom application?+
Bosseo’s public page says Bosseo hosts and maintains the custom software on dedicated servers and describes monitoring, backups, updates, fixes and improvements. Ask how those statements apply to the proposed scope, and separately establish your firm’s access, records and approval responsibilities.
How should we evaluate whether a build is worth doing?+
Compare the current workflow with the proposed behavior. Review duplicate entry, missed handoffs, exception handling, staff adoption, permissions, recovery and the cost of keeping the current process. Do not rely on an assumed lead, case, revenue or time-saving result.
What if custom software is not the right answer?+
That is a valid consultation outcome. If an existing product adequately fits the problem, or if the workflow is not defined well enough to build responsibly, the firm should refine its requirements or use the suitable existing option rather than commission unnecessary software.