What can the Bosseo ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, review information and trends over time. The exact fields available to your firm should be confirmed in consultation.
Can the dashboard isolate Haddonfield?+
The public page describes service-and-city ranking targets and city data, but it does not establish the exact geographic configuration for every firm. Ask Bosseo how Haddonfield, Camden County and broader New Jersey activity would be labeled and separated before using the data.
Does a reported lead mean the firm has a signed case?+
No conclusion like that should be made from a lead count alone. Bosseo describes classifications such as Potential New Client, Current Client and Other, plus case-type tags. Your firm should keep those marketing classifications separate from consultation, conflict, retention and matter-opening records.
Who should have access?+
Bosseo’s public page says access can be provided to people the firm chooses. Decide internally which partners, managers or intake personnel need access, then confirm how roles are added, changed and removed. Review access whenever responsibilities change.
How often does dashboard information update?+
Bosseo says calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. Ask for the applicable behavior and definitions for your proposed setup, especially when timing matters to a Haddonfield review.
What should we ask before booking?+
Bring your geographic scope, practice-area labels, access roles, required source fields, intake definitions and examples of decisions the dashboard should support. Ask about data reliability, permissions, recovery, connections and acceptance criteria rather than assuming any unconfirmed integration or service level.