1. Start with the Haddonfield workflow, not a feature list
Haddonfield borough is a municipality in Camden County, New Jersey. The 2020–2024 ACS 5-year estimate records 12,595 residents, with a margin of error of 28. That population figure describes the municipality; it does not establish legal demand, search activity, competition or case volume. For a law firm, the more useful local question is operational: which workflow serves people in Haddonfield and elsewhere in Camden County, and where does that workflow slow down? Bosseo says its custom-software work begins with the bottleneck rather than a requirements document. You can bring a plain-language description such as repeated intake entry, difficult status communication or referral tracking that depends on manual work.
Recommended approach
Map one process from the first incoming detail to the final staff action. Identify who enters information, which records are authoritative, where a permission boundary exists and what must happen if an action fails. Keep Haddonfield and Camden County as service-area context, not as proof that a build will produce matters.
