Does Green Brook’s population establish expected legal leads?+
No. The 2020–2024 ACS five-year estimate for Green Brook township is 7,028, with a margin of error of 280. It is geographic context only and does not establish demand, competition, search volume, leads, cases or revenue.
What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution, reviews and trends over time. Ask which items apply to your proposed scope and how each is defined.
Can the dashboard separate Green Brook from Somerset County?+
The public page says the dashboard can show service-and-city targets and which cities produce calls, but it does not establish your firm’s exact geographic configuration. Ask Bosseo to demonstrate the labels and views you need, keeping Green Brook township and Somerset County distinct.
How should we evaluate call and lead accuracy?+
Review the definitions for Potential New Client, Current Client and Other, then test duplicates, spam, existing clients, case-type labels, missing source data and uncertain outcomes. Ask how corrections are made and whether the history of a correction is visible.
Who should be allowed to view recordings and transcripts?+
Your firm should decide that based on role and confidentiality requirements. Bosseo’s public page says partners, office managers and intake leads can receive access and describes recordings and transcripts. Ask about permission levels, user removal and access controls before granting conversation-level access.
Does a live dashboard guarantee rankings, calls or revenue?+
No. A live display is a reporting characteristic, not a performance guarantee. Bosseo’s page describes continuously updated activity and ranking refreshes on a tracking cycle, while Google says automation does not guarantee crawling, indexing or search visibility. Treat metrics as signals governed by agreed definitions and review criteria.