What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page gives examples including client status portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and integrations between existing systems. Whether a particular build is suitable requires a review of your workflow.
Do I need to prepare a technical requirements document?+
Bosseo says its process begins with describing the bottleneck in plain English and that its team asks the questions needed to scope the work. You should still bring a clear description of the process, the people involved, the systems used and the outcome you want to test.
Can Bosseo connect the tool to my existing systems?+
Bosseo describes connections to a firm’s website, intake and dashboard, and gives examples involving CRM, case-management, billing and conflict-check workflows. A specific connection must be reviewed for technical feasibility, permissions, data ownership and error handling.
How should a firm evaluate security and access?+
Review user roles, permitted actions, data retention, exports, access removal, audit needs, backups and restoration. Bosseo’s page describes hosting, monitoring, backups and security, but your firm should confirm the controls and responsibilities that apply to the proposed tool.
How is the scope and investment determined?+
Bosseo’s public page says scope and investment are defined up front on the call and describes no hourly meters or open-ended billing. The actual scope and investment depend on the workflow and should be confirmed during consultation.
What if custom software is not the right answer?+
That is a useful conclusion. Compare the cost and risk of the manual process with available off-the-shelf options. If a standard product adequately meets the firm’s needs, custom development may not be justified.