What can Lead Attribution show for an inquiry?+
Bosseo’s public product page describes the channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the same journey and outcomes extending beyond the initial lead. The exact scope for your firm should be confirmed in consultation.
Can it tell us whether an inquiry came from Flanders?+
It can support review of the geographic information your firm records in intake. Flanders is in Morris County, New Jersey, but location data should come from the person’s record or stated service relationship—not from the Census population estimate or an assumed residence.
Does attribution prove that a marketing channel caused a signed case?+
It can connect the recorded journey with the outcome your firm records, giving you a stronger basis for review. It does not eliminate judgment about multiple visits, referrals, intake accuracy or the difference between association and causation.
Do we need to change our intake questions?+
Not necessarily. Bosseo describes attribution as attaching intake answers to the journey. Your firm should review whether its existing questions capture the case type, geography, ownership and outcome information needed for responsible comparison before deciding whether changes are appropriate.
Can phone inquiries be included?+
Bosseo’s public Lead Attribution page says calls can join the same journey record. Ask during consultation how that would apply to your phone system, records and desired outcome fields. Do not assume a specific integration or configuration without confirmation.
How should we use the data for budgeting?+
Use it as evidence for review, not as an automatic instruction. Compare channels by consistently defined inquiries and outcomes, inspect unresolved records and confirm that the data is complete enough for the decision. A population estimate does not establish a budget or forecast.