What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, classifications, case types, forms, intakes, source attribution, reviews and trends. Confirm the exact proposed scope for your firm.
Can an Echelon ranking prove that Echelon produces clients?+
No. A ranking is a visibility measure. It does not establish search demand, a qualified inquiry, a signed matter or revenue. Review rankings alongside separately defined call, lead and matter records.
Does Camden County equal the Echelon service area?+
Not necessarily. Echelon is recorded in Camden County, but a firm may define its service area differently. Decide which geography each report uses instead of treating the county relationship as a marketing conclusion.
What should we clarify about a lead?+
Clarify the difference between a contact, a Potential New Client, a practice-area classification, a matter and a retainer. Bosseo describes classifications and case-type tagging; your firm should confirm how those terms apply in the proposed scope.
Can we review the calls behind a number?+
Bosseo’s public page says calls may have recordings, transcripts and summaries attached. Ask how access works for your firm, how classifications are handled and what occurs when a call is incomplete or disputed.
Does the public page confirm integrations or uptime?+
No. The page describes dashboard data flows and a live URL, but it does not establish a particular integration, uptime level, recovery objective or local infrastructure presence. Treat each as a consultation question.