1. Replace “How did you hear about us?” with a journey record
A remembered answer can be incomplete. Bosseo’s public Lead Attribution page describes records containing the channel, referrer, landing page, device, session detail and intake answers. It also describes calls joining the same journey. That matters when an East Brunswick visitor does not follow a single straight path from first visit to consultation. The township’s relationship to Middlesex County can help you define the geographic reporting questions you want to ask, but it cannot tell you which channel will produce a matter.
Recommended approach
Ask Bosseo to show how one inquiry is represented from first visit through contact. Confirm which events are captured, how repeated sessions are connected and which fields your team can review. Treat any example journey as illustrative until it reflects your firm’s own systems and records.
