What kinds of custom software does Bosseo describe for law firms?+
Bosseo’s public Custom Software page gives examples including client portals, intake tools, internal dashboards, speed-to-lead tools and referral trackers. The appropriate build depends on the workflow and bottleneck your firm brings to the consultation.
Do we need a requirements document before speaking with Bosseo?+
Bosseo’s public page says a firm can describe the annoyance in plain English and that Bosseo asks the questions needed to scope the build. You can prepare a concise process description, but the consultation should still confirm data, access, recovery, integrations and acceptance criteria.
Can Bosseo connect a custom tool to our existing systems?+
Bosseo states that its custom tools can connect with a firm’s website, intake and dashboard, and its page discusses CRM, case-management and marketing-stack connections. Whether a particular connection is available for your systems must be confirmed during scope review.
Who hosts and maintains the software?+
Bosseo’s public page says Bosseo hosts and maintains the tools it builds on dedicated servers and describes monitoring, backups, updates, fixes and improvements. Ask for the specific operational terms, responsibilities and recovery expectations for your proposed tool.
How should our firm decide between custom software and an off-the-shelf product?+
Compare the actual workflow, required data, permissions, integrations, maintenance responsibility and acceptance criteria. Bosseo’s page says the consultation can also conclude that a firm does not need custom software. Custom work should follow a clearly defined fit problem, not novelty.
What should we measure after implementation?+
Choose measures tied to the original bottleneck, such as completion of required steps, duplicate entry, unresolved exceptions, access errors or staff adoption. Set the definitions before launch so the firm can distinguish a working process from an unsupported impression of improvement.