What does the ROI Dashboard publicly describe as trackable?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 coverage, SERP features, AI-engine citations, inbound calls, call transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews, trends, matters and revenue-related views. Confirm the exact configuration for your firm during the consultation.
Can the dashboard separate Chesterfield from Burlington County?+
That should be treated as a configuration and measurement question. Chesterfield is recorded in Burlington County, but the two geographic scopes are not identical. Ask how targets, calls and leads will be labeled so countywide activity does not automatically stand in for township activity.
Does the population estimate show how many legal leads the firm can expect?+
No. The 2020–2024 ACS 5-year estimate of 9,150 describes Chesterfield’s population, with a margin of error of 29. It does not establish legal demand, search volume, competition, leads, cases or revenue.
Is every contact automatically a potential new client?+
Bosseo’s public page describes separate classifications for Potential New Client, Current Client and Other. Ask how ambiguous, duplicate, spam and vendor contacts are handled, and how your staff can correct a classification when the initial tag is wrong.
What should the firm ask about access to recordings and transcripts?+
Ask which roles can view recordings, transcripts, classifications and revenue-related fields; how access is removed; and what account-recovery process applies. The public page describes firm logins and access for selected team members, but it does not establish your firm’s final permission design.
Does Bosseo guarantee rankings or revenue through the dashboard?+
A dashboard measures activity; it does not, by itself, prove future rankings, leads, matters or revenue. Bosseo’s public page contains promotional claims, but your consultation should focus on the definitions, data path, permissions and acceptance criteria that your firm can evaluate.