What does Bosseo say Lead Attribution records?+
Bosseo describes the channel, referrer, landing page, device, session detail and intake answers as part of a lead’s journey. Its public page also describes case type, calls and outcomes through consultation and signed case.
Can it include phone calls?+
Bosseo’s public page says phone calls can join the same journey record and that call information, including a transcript and case-type tag, can connect with the web journey. Ask how that would apply to your firm’s current phone process.
Will attribution prove that Chatham residents are looking for legal services?+
No. The Chatham population estimate is geographic context only. Attribution can help review recorded inquiries and their journeys; it does not establish demand, search volume, competition, cases or revenue.
Do we need to change our intake process?+
Bosseo says attribution runs behind the scenes on the website and intake tools and that journey data is attached automatically. Your firm should still review its own intake responsibilities, qualification definitions and outcome recording with Bosseo before making a decision.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution as connecting a specific lead’s journey and intake information, rather than showing only anonymous traffic in aggregate. Ask for a consultation that addresses the records and outcomes your firm needs to evaluate.
Can it show which pages or channels produced signed cases?+
Bosseo’s public page says the product reports by channel, case type and page and follows outcomes through signed case. Treat the resulting records as evidence for review, not as a guarantee that a particular page or channel will produce future matters.