Does Cedar Grove’s population establish expected lead volume?+
No. The 2020–2024 ACS 5-year estimate is 13,475 people, with a margin of error of 38. It provides geographic context only and does not establish demand, search volume, competition, calls, cases or revenue.
What does Bosseo say the ROI Dashboard tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, case-type breakdowns, source attribution, review data and trends. Ask which items apply to the proposed scope and how each is defined.
Can the dashboard show whether a Cedar Grove contact became a signed matter?+
Bosseo’s public page describes leads and matters tied to case type and revenue signals, but it does not establish the firm’s specific matter-management workflow. Ask how signed-matter status would be available, matched and corrected.
Who can access calls, recordings and transcripts?+
The public page says selected partners, office managers and intake leads can receive access and that the Bosseo team running the account can see the firm’s data. Ask for the exact permission levels, removal process, retention terms and recovery arrangements.
Does the public page confirm an integration with my case-management system?+
No. It describes calls, forms and intakes entering the dashboard and refers to Automation, but it does not list every system or connector. Name your systems during the consultation and request a firm-specific integration and handoff review.
How should a firm judge whether the dashboard is ready for use?+
Set acceptance criteria for geographic scope, lead definitions, case-type tagging, attribution, permissions, data recovery and handoffs. Test those criteria against records the firm can reconcile rather than relying on a dashboard total alone.