What does Lead Attribution show for an inquiry?+
Bosseo’s public product page describes a record containing the channel, referrer, landing page, device, session detail and attached intake answers. It also describes outcome tracking through consultation and signed case. The exact fields and implementation for your firm should be reviewed in a consultation.
Can it include phone calls?+
The public page states that phone calls can join the same journey record as web activity, including the web session associated with the call. Ask how your firm’s phone and intake systems would be represented before making a decision.
Do we need to change our intake process?+
Bosseo states that attribution runs behind the scenes on the website and intake tools. Your firm should still review which intake answers, ownership fields and outcome statuses need to be defined for useful reporting.
Can it prove that a Browns Mills page generated a case?+
It is described as showing landing pages and connecting journeys to consultations and signed cases. That can support review of a recorded path, but it does not prove broader demand, ranking performance or future cases. Geographic labels should also be interpreted carefully.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey and intake answers, rather than showing anonymous traffic only in aggregate. Ask the consultation team to explain how this distinction applies to your firm’s records and privacy requirements.
Where would the reporting appear?+
The public page describes journey-level detail rolling up into Bosseo’s ROI Dashboard, including views by channel, case type and page. Review the dashboard scope, the records it uses and the decisions your firm expects it to support before adoption.