What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, review counts and trends. Confirm which items apply to the engagement you are considering.
Does Bogota’s population prove that a dashboard will find legal leads?+
No. The Census Bureau’s 2020–2024 ACS five-year estimate for Bogota is 9,360, with a margin of error of 23. Population identifies the municipality’s size; it does not prove legal demand, search activity, competition, leads, cases or revenue.
Can the dashboard distinguish Bogota from Bergen County?+
Ask Bosseo how geographic labels and groupings are configured. Bogota is recorded as a municipality in Bergen County, and those are different geographic scopes. Do not assume that a city field automatically provides the separation your firm needs.
What is the difference between a lead and a retained matter?+
The public dashboard text describes lead classifications such as Potential New Client, Current Client and Other. A lead is not automatically a signed engagement, matter or revenue event. Establish the firm’s own stage definitions and reconcile dashboard records with internal matter records.
How often does the information update?+
Bosseo’s public page says calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. Ask for the applicable timing, treatment of delays, missing records, corrections and recovery before using the information for management decisions.
Who should be allowed to view calls and transcripts?+
Choose access according to actual job responsibilities. The public page describes access for firm users and the Bosseo team running the account, but you should still confirm roles, administrator controls, removal of access, retention, deletion, export and recovery for your firm.