1. Start with the journey, not the client’s memory
A person may describe a source broadly—“Google,” a referral or a website—without identifying the page, return visit or channel that preceded contact. Bosseo’s public Lead Attribution description says the service can show channel, referrer, landing page, device and session detail, with intake answers attached to the journey. It also describes calls joining the same journey record. That gives a Bedminster practice a basis for reviewing whether its current records capture the path into a consultation rather than only the final contact method.
Recommended approach
Review a representative set of recent inquiries by source, landing page, device, session history and intake information. Do not treat Bedminster’s population estimate as a proxy for traffic or demand. Instead, decide which journey fields your firm needs to judge whether a contact was qualified and whether the source deserves further review.
