What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, and the flow is designed around case type, urgency and fit rather than a blank contact form.
Can the intake cover more than one practice area?+
The public Video Intake page describes a separate question path for each case type or practice area. The firm should identify which areas it wants included and review the proposed questions and qualification rules before publication.
Can a Barnegat firm serve visitors outside Barnegat?+
That depends on the firm’s own service boundary. Barnegat is recorded in Ocean County, New Jersey, but the geographic record does not determine the firm’s eligibility rules. Decide whether the intake covers Barnegat, Ocean County or another New Jersey area, then reflect that decision in the questions and routing.
Where do completed inquiries go?+
Bosseo’s public page says completed inquiries can be delivered with answers attached and tagged by case type. It also describes routing and follow-up through the broader ecosystem. The exact destination, ownership and workflow should be confirmed for the firm rather than assumed.
Is Video Intake a substitute for legal advice or a consultation?+
No. It is an intake and qualification path. The firm must decide how to explain next steps, avoid creating an attorney-client relationship unintentionally, protect submitted information and determine whether a matter merits a consultation or another response.
What should the firm measure after implementation?+
Measure the stages relevant to the firm’s decision: starts, completions, incomplete submissions, accepted and declined inquiries, routing accuracy, response handling and booked consultations. These measures can show where the path needs review, but they do not guarantee rankings, leads, cases or revenue.