What does the ROI Dashboard say it tracks?+
Bosseo's public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, case-type classifications, source attribution, review signals and trends over time. It also describes calls as recorded and transcribed. Confirm the exact scope for your firm during the consultation.
Can the dashboard prove demand in Barnegat?+
No local population figure proves search demand, competition, leads, cases or revenue. The Census record identifies Barnegat and provides a population estimate, while the dashboard is a tool for reviewing measured activity. Ask how Barnegat-specific activity will be defined and reported.
How should a firm distinguish Barnegat from Ocean County?+
Use separate labels and reporting rules. Barnegat is recorded in Ocean County, but the municipal-town and county geographies are not the same measurement area. Ask how a query, call or lead is assigned when the person or page does not fit neatly into one boundary.
Does a ranking count as a lead?+
No. A ranking is a visibility measure. A call, form or intake is a contact event, and a lead or matter requires its own definition. Bosseo's public page describes case-type and contact classifications; your firm should confirm the rules and the transition to a matter.
Who should have access to calls and transcripts?+
That is a firm governance decision. Bosseo's public page says partners, office managers and intake leads can have access, but it does not publish a detailed permission matrix. Ask how roles are managed and consider confidentiality, recording and retention obligations before granting access.
What should we ask about integrations and recovery?+
Ask which systems are supported for your firm, what data moves between them, how duplicates and missing records are corrected, what can be exported, how long records are retained and what recovery process applies. Do not assume an integration, uptime level or recovery commitment that has not been confirmed.