What does Lead Attribution show for an inquiry?+
Bosseo describes channel, referrer, landing page, device, session detail and intake answers in one lead journey. The public page also describes calls and outcomes being connected to that journey. Confirm the exact scope for your firm during the consultation.
Can it distinguish Wolfeboro from Carroll County?+
The available local record identifies Wolfeboro as a town in Carroll County. Attribution should be discussed as a way to review your own inquiry records by geography, but the public materials do not establish a particular geographic-reporting configuration. Ask Bosseo what can be separated and how those fields would be maintained.
Does attribution prove that a marketing channel caused a signed case?+
It is designed to connect a journey with source and outcome information, which can improve review of the path to a signed case. It does not establish legal causation or guarantee that a channel will produce future cases. Review the record with your firm’s intake and attribution rules.
Are phone calls included?+
Bosseo’s public Lead Attribution page says phone calls can join the same journey record, including the web session that produced the call. Ask how calls, transcripts, case-type tags and follow-up outcomes would be handled within the scope proposed for your firm.
Do we need to rely on a client’s answer about how they found us?+
The product is presented as a way to reduce reliance on memory by recording the journey, including source and intake information. Your firm should still decide how staff will use client-provided information, screen matters and correct records when appropriate.
How should a Wolfeboro firm use the information in budget decisions?+
Use it to compare actual inquiry, consultation and signed-case records by source, page, case type and geography. Do not infer demand from Wolfeboro’s population estimate, and do not assume that a visible page or referral will produce future matters without reviewing your own evidence.