What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey embedded on a law firm’s website. A visitor answers questions organized around the firm’s practice areas, and the inquiry can be reviewed by case type, urgency and fit before the firm decides what happens next.
Is Video Intake a replacement for phone or email?+
It can provide another website response path, but your firm should decide whether phone, email or another option remains available. Bosseo presents Video Intake alongside other intake and answering services; the appropriate channel mix depends on your operating rules and visitor needs.
Can a Weare firm use different paths for different practice areas?+
Bosseo’s public description says each practice area can have its own question path. During review, confirm how your firm’s practice areas, geographic eligibility and escalation rules would be represented, including whether Weare requires any distinct routing.
Where does a completed intake go?+
The public page describes delivery with submitted answers and discusses routing to an inbox, CRM and case-management systems. Confirm the actual destination, fields, permissions, configuration and any required connection before making a purchasing decision.
Does completing the survey mean the firm accepted my case?+
No statement on this page should be read that way. A completed intake is information for the firm’s review. The firm should state its own notices, response expectations, conflict procedures and criteria for deciding whether to contact or represent someone.
What should our firm measure?+
Start with events you can define and review consistently: starts, completions, incomplete submissions, response timing, review status and disposition. Label geography precisely, such as Weare or Hillsborough County, and avoid treating the town’s population as evidence of demand, leads, cases or revenue.
