What is Bosseo Video Intake?+
Bosseo describes Video Intake, branded as CLIONT on its public product page, as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the path organized around the firm’s practice areas.
How is it different from a contact form?+
A contact form generally asks a visitor for basic contact details and an open-ended message. Bosseo describes Video Intake as a structured, branching experience that can collect answers by case type, urgency and fit. You should review the exact questions and handling rules before adopting it.
Can a Suncook firm use different paths for different matters?+
Bosseo’s public page says each practice area can have its own qualification path. Whether the proposed setup fits your firm depends on the practice areas, questions, routing rules and scope confirmed in consultation.
Does Video Intake replace an attorney or conflict check?+
No conclusion about representation should be drawn from a submitted survey. Your firm remains responsible for conflict checking, legal review, deadline handling, engagement decisions, privacy practices and communication about what the submission means.
Where do completed inquiries go?+
Bosseo says completed intakes can be delivered with answers attached and describes routing to an inbox, CRM and case-management system. Confirm the exact destination, fields, permissions, integrations and follow-up behavior for your firm before implementation.
Is the experience accessible on mobile?+
Bosseo describes the widget as mobile-first. Your firm should still test the proposed experience on its supported devices and review captions, keyboard access, readable content, consent language and a suitable alternative for visitors who cannot or do not want to use video.