What is the ROI Dashboard intended to show?+
Bosseo describes it as a live view of rankings, SERP features, AI citations, calls, leads, case types, forms, video intakes, source attribution, review signals and trends. The exact usefulness for your firm depends on agreed definitions and available data.
Can it report on Suncook separately from Merrimack County?+
That is a scope question to settle in consultation. Suncook is recorded as a CDP in Merrimack County, but the geographic relationship does not establish how a dashboard will segment your firm’s reporting. Ask Bosseo to demonstrate the location handling you need.
Does a ranking prove that the firm received a client?+
No. A ranking is a visibility signal. The public page separately describes calls, leads, case-type tags, forms, intakes and attribution. Your firm should define the steps required before a contact becomes a qualified opportunity, matter or revenue record.
What should we ask about calls and transcripts?+
Ask how calls are logged, classified and corrected; how current clients, vendors, spam and other contacts are separated; and how a summary connects to the underlying recording or transcript. The product page says calls are recorded, transcribed and tagged, but your firm should confirm the applicable scope and rules.
Can our whole team receive access?+
The public page says partners, office managers and intake leads can have access. Discuss the roles your firm needs, permission boundaries, access changes and account removal when responsibilities change.
Is an integration with our case-management or accounting system included?+
Do not assume one. The public product description refers to attribution and matter or revenue views but does not establish a particular integration for your firm. Ask Bosseo what data must be available, what can be connected and what requires a separate scope decision.