1. Start with the calls your firm actually receives
Stratham is a municipal town in Rockingham County, New Hampshire. Its recorded population is 7,754 in the 2020–2024 ACS five-year estimate, with a margin of error of 25. That fact helps define the place your firm serves, but it cannot tell you how many people will call, what matters they will raise, whether they will retain counsel, or whether you need more staff. Intake Coach is therefore best evaluated against your firm’s real conversations rather than a population-based forecast. Bosseo describes the product as reviewing every intake call, including calls handled by a firm’s team or by its AI answering system. The public product description says each call can produce an AI score, a winability estimate, the retainer quoted, a call-quality review, a purpose-of-call summary, extracted key facts, and specific coaching suggestions.
Recommended approach
Bring a representative set of recent intake conversations to the consultation if your firm can lawfully and appropriately review them. Identify where the caller’s objective, contact details, case facts, urgency, next step, and fee discussion were handled well or left unclear. Ask Bosseo to explain how the proposed review would fit calls connected to Stratham, other Rockingham County communities, and any wider New Hampshire service area your firm chooses to serve.
