Define Pembroke data before you judge the dashboard
The Census record identifies Pembroke as a municipal town in Merrimack County, New Hampshire, with a 2020–2024 ACS five-year population estimate of 7,438 and a margin of error of 24. That is a measured geographic fact, not a marketing forecast. A dashboard review should therefore distinguish Pembroke from Merrimack County and from any broader service area your firm chooses to evaluate. It should also distinguish households, individuals, calls, leads, matters and revenue. Treating those categories as interchangeable would make the dashboard look more precise than the underlying question.
Recommended approach
Ask Bosseo to show how geographic fields are defined and how your firm would review Pembroke-related activity without treating the town’s population as evidence of demand. Decide whether the dashboard should report Pembroke separately, alongside Merrimack County, or within a wider service area. Record that decision before comparing performance over time.
