What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. A visitor answers questions one at a time, and the flow is organized around the firm’s practice areas and qualification needs.
Can the intake cover more than one practice area?+
Bosseo’s public product text says each practice area can have its own question path. Your firm would need to decide which practice areas to include, which questions matter and how each path should be reviewed.
Can we decide what happens to a Newmarket inquiry?+
The firm should define its service boundary and ownership rules. Bosseo describes delivery and routing by case type, but the appropriate reviewer, escalation point and response policy must be confirmed for your organization.
Where do completed answers go?+
Bosseo says completed inquiries can be delivered to the team with answers attached and describes delivery to an inbox, CRM and case-management system. The exact destination and connection for your firm should be reviewed before making a decision.
Is video intake suitable for every visitor?+
Not necessarily. Review the experience on mobile and desktop, consider visitors who cannot or do not want to use video, and provide an appropriate alternative route. Also decide what your page should say about urgent matters and sensitive information.
Will Video Intake guarantee more cases or better search visibility?+
No such conclusion should be assumed. A guided intake can change how a visitor explains and routes an inquiry, but results require measurement.
