What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes tracking for keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source and page attribution, review activity and trends over time. Confirm the applicable scope for your firm during the consultation.
Can the dashboard prove that a ranking produced a signed matter?+
A ranking can be reviewed alongside calls, leads, matters and revenue records, but a ranking by itself does not prove causation. Ask how the proposed attribution path connects records and which fields require firm confirmation.
How should Littleton and Grafton County appear?+
Littleton is a municipal town recorded in Grafton County. Decide whether your reporting needs separate town, county and broader New Hampshire views. The Littleton population estimate does not establish legal demand or marketing performance.
Who decides whether a contact is a lead?+
Your firm should agree on the definitions used for potential new client, current client, other contact, duplicate and out-of-scope inquiry. Ask Bosseo how those rules are represented and corrected in the proposed dashboard.
What should we ask about access to call records?+
Ask who can view recordings, transcripts and intake information; how access is granted or removed; who may correct a classification; and what recovery or review process applies when a record is incomplete or incorrectly categorized.
Is the dashboard a replacement for our matter and revenue records?+
Do not assume that it is. Use the dashboard to review the categories and relationships Bosseo describes, then confirm how your firm’s matter, retention and revenue records would be represented and reconciled before relying on the view for financial decisions.