What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, and the inquiry can be qualified by case type, urgency and fit before it reaches the firm’s team.
Can the intake cover more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. Your firm should decide which areas to include, what information each path needs and who owns each resulting inquiry.
Does a completed intake mean the firm has accepted the matter?+
No conclusion like that should be assumed. A submission is information for review. Your firm should state its own boundaries and decide how an attorney or authorized staff member evaluates acceptance, conflicts, urgency and next steps.
Where can completed inquiries go?+
Bosseo’s public description says completed intakes can be delivered with answers attached and can be routed to an inbox, CRM and case-management system. Confirm the destination and connection appropriate to your firm during consultation rather than assuming a specific platform or configuration.
Can the experience be used on a mobile device?+
Bosseo describes the widget as mobile-first and says it can be embedded on an existing website. Review the actual experience on your relevant devices and address accessibility, privacy and expectation-setting before publication.
How should a Keene firm measure the service?+
Separate survey starts, completions, reviewable submissions, routed inquiries, contact attempts, consultations and accepted matters. Review those stages by practice area and geographic scope. Keene’s population estimate is context, not a forecast of demand or performance.
