What does Lead Attribution show for a lead?+
Bosseo describes a record containing the channel, referrer, landing page, device, session context and intake answers. Its public page also describes connecting calls and tracking outcomes through consultation and signed case.
Can it distinguish a Jaffrey inquiry from a wider Cheshire County matter?+
That depends on the geographic information your firm records and the reporting scope agreed during consultation. Jaffrey is a town in Cheshire County; those are different geographic labels and should not be treated as interchangeable.
Does attribution prove that a channel will produce cases?+
No. It can help you review recorded journeys and outcomes, but past records do not guarantee future performance. The Jaffrey population estimate also does not establish demand, competition or lead volume.
Will my team have to ask every caller how they found the firm?+
Bosseo’s public page says its instrumentation is intended to operate behind the scenes and describes avoiding manual tagging and reliance on a remembered “how did you hear about us?” answer. Ask during the consultation how this would apply to your website and intake tools.
Can phone calls be included?+
Bosseo says calls can join the same journey record, with call information connected to the web session that produced the call. Confirm the specific call data and review process for your firm before deciding whether the proposed scope is sufficient.
Where is the reporting displayed?+
Bosseo describes journey-level detail rolling up into its ROI Dashboard, with views by channel, case type and page. A consultation should clarify the records, outcomes and geographic labels your firm would review.