1. Define the geographic coverage before asking for reviews
Hopkinton is a town in Merrimack County, New Hampshire. That relationship matters when you decide whether the firm is serving only Hopkinton or also representing clients elsewhere in the county or state. Reviews from genuine clients can describe their experience, but the firm should not encourage clients to disclose confidential case details or imply that a review proves a legal result.
Recommended approach
Map the places your firm actually serves, identify which location should anchor the Google Business Profile, and decide whether review requests should use one firm-wide process or separate location-specific handling. Keep Hopkinton and Merrimack County distinct in reporting so a town-level observation is not presented as county-wide performance.
