Define what “ROI” means for a Hanover practice
A dashboard cannot answer an undefined question. Decide whether your priority is visibility for a practice area, calls from people seeking a consultation, qualified potential new clients, signed matters, revenue, or a combination. Hanover’s municipal-town geography and Grafton County relationship matter here: a report should not quietly treat town residents, county residents, New Hampshire residents and people searching from elsewhere as the same audience. The Census population estimate is context for the town, not a forecast of demand or case value.
Recommended approach
Ask Bosseo to show how geography, practice area and matter stage would be represented. Write down the exact denominator for each proposed rate and the point at which a contact stops being a lead and becomes a matter. If your firm serves beyond Hanover, specify those areas separately rather than using Hanover as shorthand for the entire market.
