What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with the flow organized around case type and intended to collect information such as urgency and fit before the inquiry reaches the firm.
How is it different from a contact form?+
A contact form generally asks a visitor to enter contact details and a narrative. Bosseo’s public description presents Video Intake as a guided, video-led path with practice-area question flows. Your firm should still confirm the exact questions, destinations, accessibility options and configuration proposed for its website.
Can a Winnemucca firm use different paths for different matters?+
Bosseo says each practice area can have its own qualification path. During a consultation, review how your firm’s matter types, service area and ownership rules would be represented, including what happens when an inquiry does not fit a supported path.
Where do completed intakes go?+
Bosseo says completed inquiries can arrive with answers attached and describes delivery to an inbox. Its broader product text also describes CRM and case-management connections through Automation. Confirm the exact destination, permissions, record handling and available connection for your firm before approving the setup.
Does Video Intake replace a conflict check or attorney review?+
No conclusion about conflicts, representation or legal eligibility should be delegated to a website intake alone. Treat the submission as information for your firm’s approved review process. Confirm what disclosures, consent language and human checks your practice requires.
What should we ask in a Bosseo consultation?+
Bring your accepted practice areas, service boundaries, ownership rules, urgent-matter process, current intake destinations and accessibility requirements. Ask Bosseo to demonstrate the proposed visitor path, explain the exact routing and automation scope, identify what your team must review, and describe how intake outcomes can be measured.